{"id":10,"date":"2021-10-13T12:59:34","date_gmt":"2021-10-13T12:59:34","guid":{"rendered":"https:\/\/store.bai-tech.io\/?page_id=10"},"modified":"2026-07-28T16:06:46","modified_gmt":"2026-07-28T14:06:46","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/store.augmentednac.com\/it\/refund-policy\/","title":{"rendered":"Politica di rimborso"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Refund &amp; Returns Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ultimo aggiornamento:<\/strong> 28.7.2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Grazie per aver effettuato acquisti presso <strong>NAC aumentata<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are not completely satisfied with your purchase, we&#8217;re here to help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our return policy lasts <strong>30 days<\/strong> from the date your order is delivered. If more than 30 days have passed since delivery, we are unfortunately unable to offer a refund or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be unused and in the same condition in which you received it.<\/li>\n\n\n\n<li>Be returned in its original packaging.<\/li>\n\n\n\n<li>Include proof of purchase, such as your order confirmation or receipt.<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For health, hygiene, and safety reasons, certain products cannot be returned, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opened or used items<\/li>\n\n\n\n<li>Carte regalo<\/li>\n\n\n\n<li>Downloadable or digital products<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you are unsure whether your product is eligible for return, please contact us before sending it back.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect your returned item, we will notify you by email that your return has been received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After the inspection, we will inform you whether your refund has been approved or rejected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved, your refund will be processed to your original method of payment. Processing times vary depending on your payment provider and financial institution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Late or Missing Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have not yet received your refund:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check your bank account again.<\/li>\n\n\n\n<li>Contact your credit card provider, as refunds may take several business days to appear.<\/li>\n\n\n\n<li>Contact your bank, as additional processing time may apply.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you have completed these steps and still have not received your refund, please contact us at <strong><a href=\"mailto:support@augmentednac.com\">support@augmentednac.com<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sale Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise required by applicable law, only regularly priced items are eligible for refunds. Sale or promotional items are not refundable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Scambi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We replace items only if they are defective, damaged during transit, or received in error.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you need to exchange an item, please contact us at <strong><a href=\"mailto:support@augmentednac.com\">support@augmentednac.com<\/a><\/strong> before returning the product.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Regali<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the item was marked as a gift when purchased and shipped directly to you, you may receive a gift credit equal to the value of the returned item, where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the item was not marked as a gift, or the purchaser had the order shipped to themselves before giving it to you, any approved refund will be issued to the original purchaser.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Shipping<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unless the return is due to our error or a defective product, customers are responsible for the cost of return shipping.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping charges paid when placing the order are non-refundable unless otherwise required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend using a trackable shipping service or purchasing shipping insurance when returning higher-value items, as we cannot guarantee that returned products will be received.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding this Refund &amp; Returns Policy or wish to request a return, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail:<\/strong> <a href=\"mailto:support@augmentednac.com\">support@augmentednac.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Last updated: 28.7.2026 Thank you for shopping at Augmented NAC. If you are not completely satisfied with your purchase, we&#8217;re here to help. Returns Our return policy lasts 30 days from the date your order is delivered. If more than 30 days have passed since delivery, we are unfortunately unable to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"iawp_total_views":0,"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/store.augmentednac.com\/it\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/store.augmentednac.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/store.augmentednac.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/store.augmentednac.com\/it\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/store.augmentednac.com\/it\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":5,"href":"https:\/\/store.augmentednac.com\/it\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":48428,"href":"https:\/\/store.augmentednac.com\/it\/wp-json\/wp\/v2\/pages\/10\/revisions\/48428"}],"wp:attachment":[{"href":"https:\/\/store.augmentednac.com\/it\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}